Quotes Donut - When people err, change the system so that type of error will be reduced or eliminated. When complete elimination is not possible, redesign to reduce the impact.

When people err, change the system so that type of error will be reduced or elim... - Donald A. Norman - Quotes Donut

Written By Donald A. Norman

When people err, change the system so that type of error will be reduced or eliminated. When complete elimination is not possible, redesign to reduce the impact.

11 Reads • November 21, 2020