wherever I sat—on the deck of a ship or at a street café in Paris or Bangkok—I would be sitting under the same glass bell jar, stewing in my own sour air.

Ab tumhe yaad karke nahi aata chain
Dil roz ghabrata hai aur hojata hai bechain
Pata hai mujhe mere jaane se bhot khush ho tum
Log sahi kehte hai mere naseeb me nahi ho tum....

Designers know too much about their product to be objective judges: the features they have come to love and prefer may not be understood or preferred by the future customers.

Written By Donald A. Norman

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