We see the people that have got stars in their eyes, but if you&#39;ve really got what it takes, you can get from, say the beginnings, to the top in about five years.

I served as Dean until 1974, when I stepped down to return to full time teaching and research.

The best thing about being undermined is that nobody sees you coming.

Alas, sometimes clever people are too clever for our good. Some well-meaning plumbing designers have decided that consistency should be ignored in favor of their own, private brand of psychology.

Written By Donald A. Norman

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