He put his foot on it, and lifted one of the sleeves out with his teeth, and chewed and chewed at it, gradually taking it in, and all the while opening and closing his eyes in a kind of religious ecstasy, as if he had never tasted anything as good as an overcoat before, in his life.

For more on the core concerns and how to manage them in negotiation, see Roger Fisher and Daniel Shapiro, Beyond Reason: Using Emotions As You Negotiate (Penguin, 2006).

He is crooked enough to hide behind a spiral staircase.

Written By John C. Maxwell

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