War doesn't negate decency. It demands it, even more than in times of peace

Does the prophet see the future or does he see a line of weakness, a fault or cleavage that he may shatter with words or decisions as a diamond-cutter shatters his gem with a blow of a knife? —

...the issue becomes not whether a person has experience with a stigma of his own, because he has, but rather how many varieties he has had his own experience with.

Good design starts with an understanding of psychology and technology. Good design requires good communication, especially from machine to person, indicating what actions are possible, what is happening, and what is about to happen.

Written By Donald A. Norman

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